diff --git a/ChatServiceApp/js_views.py b/ChatServiceApp/js_views.py
index c896c34..5012a84 100644
--- a/ChatServiceApp/js_views.py
+++ b/ChatServiceApp/js_views.py
@@ -411,7 +411,7 @@ def support_show_chat_by_ticket_ajax(request):
         Dict.update(get_ticketsDict_for_staff(request.user))
 
         tpl_name = 'blocks/profile/b_support_chat.html'
-
+        Dict.update(get_user_timezone_Dict(request.user, request=request))
         html = render_to_string(tpl_name, Dict, request=request)
         return JsonResponse({'html': html}, status=200)
 
diff --git a/static/js/chat_sockets.js b/static/js/chat_sockets.js
index 71dfa3a..1eec052 100644
--- a/static/js/chat_sockets.js
+++ b/static/js/chat_sockets.js
@@ -39,7 +39,16 @@ function wsReceiveData (e) {
         console.log(data)
     } else if (data.type === "update_chat") {
         let msg_cont = document.querySelector(".container-messages")
-
+        if (getInfoAboutUser('screen_width') < 800){
+            if (!window.location.href.includes("chat") && !window.location.href.includes("support")){
+                let marker_new_messages = document.querySelector(".marker_messages_mobile");
+                if (marker_new_messages.classList.contains('hide')){
+                    marker_new_messages.classList.add('show')
+                    marker_new_messages.classList.remove('hide')
+                }
+            }
+        }
+        setCokie(365,'twb_new_messages',true)
         update_chat_html(data,msg_cont)
         // document.querySelector(".tab_user_messanger.select").scrollIntoView({behavior: "smooth",block:'end',inline:'end'});
 
@@ -108,7 +117,7 @@ function wsReceiveData (e) {
     }
     if (data.unread_msgs_count > 0){
         if (getInfoAboutUser('screen_width') < 800){
-            if (!window.location.href.includes("chat") || !window.location.href.includes("chat")){
+            if (!window.location.href.includes("chat") && !window.location.href.includes("support")){
                 let marker_new_messages = document.querySelector(".marker_messages_mobile");
                 if (marker_new_messages.classList.contains('hide')){
                     marker_new_messages.classList.add('show')
diff --git a/static/js/global_js.js b/static/js/global_js.js
index 51fcab7..511719a 100644
--- a/static/js/global_js.js
+++ b/static/js/global_js.js
@@ -1,4 +1,5 @@
 $(document).ready(function (){
+    hide_or_show_new_messages_marker()
     checkStateCookie()
 })
 
@@ -12,6 +13,7 @@ window.onload = function (){
     openOrCloseCurtainSupportChat()
     openOverlayOrClose()
     goToChatIfChat()
+
     // let body = document.querySelector("body")
     // const viewPortH = body.getBoundingClientRect().height;
     // const windowH = window.innerHeight;
@@ -43,6 +45,14 @@ window.onload = function (){
         }
     }
 }
+
+function hide_or_show_new_messages_marker () {
+    if (getInfoAboutUser('screen_width') < 800){
+        if (window.location.href.includes("chat") || window.location.href.includes("support")){
+            setCokie(365,'twb_new_messages','false')
+        }
+    }
+}
 //
 function goToChatIfChat () {
     if (document.querySelector('.block-chat')){
@@ -225,6 +235,14 @@ function checkStateCookie () {
                 marker_new_messages.classList.add('show')
             }
         }
+    } else if (window.document.cookie.includes("twb_new_messages=false")){
+        if (getInfoAboutUser('screen_width') < 800) {
+            let marker_new_messages = document.querySelector(".marker_messages_mobile");
+            if (marker_new_messages.classList.contains('show')) {
+                marker_new_messages.classList.add('hide')
+                marker_new_messages.classList.remove('show')
+            }
+        }
     }
 }
 
@@ -246,7 +264,7 @@ function setCokie (days,name,val) {
     date.setTime(+ date + (days * 86400000));
     window.document.cookie = `${name}=${val}` + "; expires=" + date.toGMTString() + "; path=/";
     document.querySelector(".cookie_block").classList.remove("show")
-    return value;
+    // return value;
 }
 
 function getInCookieTime (time) {
diff --git a/static/js/user_profile_2.js b/static/js/user_profile_2.js
index 60900bf..ca53a53 100644
--- a/static/js/user_profile_2.js
+++ b/static/js/user_profile_2.js
@@ -86,7 +86,7 @@ function select_tab_profile (el,url,owner_type=null) {
             deleteMarkerMessages(el)
             checkStatesAfterTransitionToAnotherTabProfile()
             goToChatIfChat()
-            if (window.location.href.includes("chat") || window.location.href.includes("chat")) {
+            if (window.location.href.includes("chat") || window.location.href.includes("support")) {
                 if (getInfoAboutUser('screen_width') < 800) {
                     let marker_new_messages = document.querySelector(".marker_messages_mobile");
                     if (marker_new_messages.classList.contains('show')) {