diff --git a/AuthApp/js_views.py b/AuthApp/js_views.py
index ae62516..770b269 100644
--- a/AuthApp/js_views.py
+++ b/AuthApp/js_views.py
@@ -41,11 +41,8 @@ def support_tickets_ajax(request):
         raise Http404
 
     if request.user.is_staff:
-        from ChatServiceApp.funcs import get_tickets_for_manager, get_tickets_wo_manager
-        Dict = {
-            'tickets_wo_manager': get_tickets_wo_manager(),
-            'tickets_for_manager': get_tickets_for_manager(request.user),
-        }
+        from ChatServiceApp.funcs import get_ticketsDict_for_staff
+        Dict = get_ticketsDict_for_staff(request.user)
         tpl_name = 'blocks/profile/b_support_chat.html'
     else:
         from ChatServiceApp.models import MsgGroup
diff --git a/ChatServiceApp/funcs.py b/ChatServiceApp/funcs.py
index 6384bce..10b6572 100644
--- a/ChatServiceApp/funcs.py
+++ b/ChatServiceApp/funcs.py
@@ -1,5 +1,12 @@
 from .models import *
 
+def get_ticketsDict_for_staff(user):
+    Dict = {
+        'tickets_wo_manager': get_tickets_wo_manager(),
+        'tickets_for_manager': get_tickets_for_manager(user),
+    }
+    return Dict
+
 def get_tickets_wo_manager():
 
     tickets = MsgGroup.objects.filter(enable=True, manager=None)
diff --git a/ChatServiceApp/js_views.py b/ChatServiceApp/js_views.py
index a7a3d5a..8612e13 100644
--- a/ChatServiceApp/js_views.py
+++ b/ChatServiceApp/js_views.py
@@ -102,6 +102,7 @@ def support_show_chat_by_ticket_ajax(request):
         Dict = {
             'ticket': obj
         }
+        Dict.update(get_ticketsDict_for_staff(request.user))
 
         tpl_name = 'blocks/profile/b_support_chat.html'
 
diff --git a/templates/blocks/profile/b_support_chat.html b/templates/blocks/profile/b_support_chat.html
index a14ddb4..c21af92 100644
--- a/templates/blocks/profile/b_support_chat.html
+++ b/templates/blocks/profile/b_support_chat.html
@@ -9,50 +9,52 @@
     <div class="title-profile-cont">
         <h1>Техническая поддержка</h1>
     </div>
-    <div class="name_ticket">
-        <span>{{ ticket.name }}</span>
-    </div>
-    <div class="block-chat">
-        {% if user.is_staff or ticket.manager %}
-            <div class="container-header-chat">
-                <div class="header-chat-left-part">
-                    <img class="chat-avatar" src="{% static "delete_later/Avatar.png" %}">
-                    <span class="chat-username">{{ ticket.manager.last_name }} {{ ticket.manager.first_name }}</span>
-                </div>
-                <div class="header-chat-right-part">
-                    <img class="header-icons-right-part-padding" src="{% static "img/svg/phone.svg" %}">
-                    <img class="header-icons-right-part-padding" src="{% static "img/svg/info.svg" %}">
-                </div>
-            </div>
-        {% endif %}
 
-        <div class="container-messages">
-            {% if not ticket.rel_messages_for_group.all %}
-                {% with text=ticket.text modifiedDT=ticket.modifiedDT %}
-                    {% include "widgets/w_message.html" %}
-                {% endwith %}
-            {% else %}
-                {% for msg in ticket.rel_messages_for_group.all %}
-                    {% with text=msg.text modifiedDT=msg.modifiedDT %}
+    {% if ticket %}
+        <div class="name_ticket">
+            <span>{{ ticket.name }}</span>
+        </div>
+        <div class="block-chat">
+            {% if user.is_staff or ticket.manager %}
+                <div class="container-header-chat">
+                    <div class="header-chat-left-part">
+                        <img class="chat-avatar" src="{% static "delete_later/Avatar.png" %}">
+                        <span class="chat-username">{{ ticket.manager.last_name }} {{ ticket.manager.first_name }}</span>
+                    </div>
+                    <div class="header-chat-right-part">
+                        <img class="header-icons-right-part-padding" src="{% static "img/svg/phone.svg" %}">
+                        <img class="header-icons-right-part-padding" src="{% static "img/svg/info.svg" %}">
+                    </div>
+                </div>
+            {% endif %}
+
+            <div class="container-messages">
+                {% if not ticket.rel_messages_for_group.all %}
+                    {% with text=ticket.text modifiedDT=ticket.modifiedDT  %}
                         {% include "widgets/w_message.html" %}
                     {% endwith %}
-                {% endfor %}
+                {% else %}
+                    {% for msg in ticket.rel_messages_for_group.all %}
+                        {% with text=msg.text modifiedDT=msg.modifiedDT %}
+                            {% include "widgets/w_message.html" %}
+                        {% endwith %}
+                    {% endfor %}
+                {% endif %}
+            </div>
+
+            {% if user.is_staff or ticket.manager %}
+                <div class="footer-chat">
+                    <div class="left-part-block-enter-message">
+                        <input class="enter-message-inp" placeholder="Отправить сообщение">
+                    </div>
+                    <div class="right-part-block-enter-message">
+                        <button class="attach-file-btn-message" onclick="attachFilemeassge()"></button>
+                        <button class="send-message" onclick="sendMessage('{{ ticket.id }},{{ sender }},{{ receiver }},{{ text }}')"></button>
+                    </div>
+                </div>
             {% endif %}
         </div>
-
-        {% if user.is_staff or ticket.manager %}
-            <div class="footer-chat">
-                <div class="left-part-block-enter-message">
-                    <input class="enter-message-inp" placeholder="Отправить сообщение">
-                </div>
-                <div class="right-part-block-enter-message">
-                    <button class="attach-file-btn-message" onclick="attachFilemeassge()"></button>
-                    <button class="send-message" onclick="sendMessage('{{ ticket.id }},{{ sender }},{{ receiver }},{{ text }}')"></button>
-                </div>
-            </div>
-        {% endif %}
-
-    </div>
+    {% endif %}
     {% if user.is_staff %}
         <div class="block-list-of-users">
             <span class="title-list-of-users">Неразобранные тикеты</span>
diff --git a/templates/widgets/w_message.html b/templates/widgets/w_message.html
index d2fc8c5..70c22b7 100644
--- a/templates/widgets/w_message.html
+++ b/templates/widgets/w_message.html
@@ -1,6 +1,6 @@
 {% load static %}
 
-<div class="container-message_support_chat{% if msg.sender == user %} right{% else %} left{% endif %}">
+<div class="container-message_support_chat{% if msg.sender == user or ticket.owner != user %} right{% else %} left{% endif %}">
     <div class="block_avatar_message{% if msg.sender == ticket.manager %} left{% else %} right{% endif %}">
         <img src="{% static "delete_later/Avatar.png" %}">
     </div>