diff --git a/ChatServiceApp/js_views.py b/ChatServiceApp/js_views.py
index 2815814..a7a3d5a 100644
--- a/ChatServiceApp/js_views.py
+++ b/ChatServiceApp/js_views.py
@@ -35,9 +35,33 @@ def send_msg_ajax(request):
             if 'ticket_id' in data:
                 ticket = MsgGroup.objects.get(id=data['ticket_id'])
 
+            sender = User.objects.get(id=data['sender'])
+            receiver = User.objects.get(id=data['receiver'])
+
+            # если только что манагер присоединился к тикету
+            if ticket and not ticket.manager:
+                if sender.is_staff:
+                    ticket.manager = sender
+                else:
+                    ticket.manager = receiver
+
+                ticket.save()
+
+                kwargs = {
+                    'sender': ticket.owner,
+                    'receiver': ticket.manager,
+                    'text': ticket.text
+                }
+
+                if ticket:
+                    kwargs.update({'group': ticket})
+
+                msg = Message.objects.create(**kwargs)
+            # ------------
+
             kwargs = {
-                'sender': User.objects.get(id=data['sender']),
-                'receiver': User.objects.get(id=data['receiver']),
+                'sender': sender,
+                'receiver': receiver,
                 'text': data['text']
             }
 
@@ -47,7 +71,6 @@ def send_msg_ajax(request):
             msg = Message.objects.create(**kwargs)
 
 
-
         res_Dict.update({
             'ticket': ticket
         })