diff --git a/ChatServiceApp/models.py b/ChatServiceApp/models.py
index b9ab20a..827d729 100644
--- a/ChatServiceApp/models.py
+++ b/ChatServiceApp/models.py
@@ -38,8 +38,17 @@ class MsgGroup(BaseModel):
     manager = models.ForeignKey(User, verbose_name=_('Менеджер'), related_name='rel_msgGroups_for_manager',
                               on_delete=models.SET_NULL, null=True)
 
-    def get_last_msg(self):
-        return self.rel_messages_for_group.all().order_by('-createDT').first()
+    def get_last_msg_txt(self):
+        msg = self.rel_messages_for_group.all().order_by('-createDT').first()
+        if not msg:
+            return self.text
+
+        if msg.text:
+            return msg.text
+        elif msg.files:
+            return msg.files[0].file_name
+
+        return self.name
 
     class Meta:
         verbose_name = _('Тикет')
diff --git a/templates/widgets/w_request_tech_support.html b/templates/widgets/w_request_tech_support.html
index a1445d0..5d94897 100644
--- a/templates/widgets/w_request_tech_support.html
+++ b/templates/widgets/w_request_tech_support.html
@@ -19,11 +19,7 @@
     <div class="message-sprt-title">
         <span>
 {#            Текст последнего сообщени в чате (с размытием)#}
-            {% if ticket.get_last_msg.text %}
-                {{ ticket.get_last_msg.text }}
-            {% elif ticket.get_last_msg.files %}
-                {{ ticket.get_last_msg.files.0.file_name }}
-            {% endif %}
+            {{ ticket.get_last_msg_txt }}
         </span>
     </div>