180 lines
4.6 KiB
Python
180 lines
4.6 KiB
Python
from django.shortcuts import render
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from uuid import uuid1
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from .models import *
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from django.contrib import auth
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from django.http import HttpResponse, Http404, JsonResponse
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from django.template import loader, RequestContext
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from django.contrib.auth.decorators import login_required
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from BaseModels.mailSender import techSendMail
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from django.utils.translation import gettext as _
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from datetime import datetime
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from django.template.loader import render_to_string
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from django.urls import reverse
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from .funcs import *
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import json
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@login_required(login_url='/profile/login/')
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def send_msg_ajax(request):
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from AuthApp.models import User
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if request.method != 'POST':
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raise Http404
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res_Dict = {}
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try:
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data = json.loads(request.body)
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ticket = None
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if data['text']:
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if 'ticket_id' in data:
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ticket = MsgGroup.objects.get(id=data['ticket_id'])
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sender = User.objects.get(id=data['sender'])
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receiver = User.objects.get(id=data['receiver'])
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# если только что манагер присоединился к тикету
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if ticket and not ticket.manager:
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if sender.is_staff:
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ticket.manager = sender
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else:
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ticket.manager = receiver
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ticket.save()
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kwargs = {
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'sender': ticket.owner,
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'receiver': ticket.manager,
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'text': ticket.text
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}
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if ticket:
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kwargs.update({'group': ticket})
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msg = Message.objects.create(**kwargs)
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# ------------
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kwargs = {
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'sender': sender,
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'receiver': receiver,
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'text': data['text']
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}
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if ticket:
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kwargs.update({'group': ticket})
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msg = Message.objects.create(**kwargs)
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res_Dict.update({
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'ticket': ticket
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})
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tpl_name = 'blocks/profile/b_support_chat.html'
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html = render_to_string(tpl_name, res_Dict, request=request)
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return JsonResponse({'html': html}, status=200)
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except Exception as e:
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msg = f'send_msg_ajax Error = {str(e)}'
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return JsonResponse({'error': msg}, status=400)
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@login_required(login_url='/profile/login/')
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def support_show_chat_by_ticket_ajax(request):
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if request.method != 'POST':
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raise Http404
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try:
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data = json.loads(request.body)
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obj = MsgGroup.objects.get(id=data['ticket_id'])
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Dict = {
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'ticket': obj
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}
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tpl_name = 'blocks/profile/b_support_chat.html'
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html = render_to_string(tpl_name, Dict, request=request)
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return JsonResponse({'html': html}, status=200)
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except Exception as e:
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msg = f'support_show_chat_by_ticket_ajax Error = {str(e)}'
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return JsonResponse({'error': msg}, status=400)
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@login_required(login_url='/profile/login/')
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def support_create_ticket_form_ajax(request):
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from ChatServiceApp.forms import TicketForm
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if request.method != 'POST':
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raise Http404
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Dict = {
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'form': TicketForm()
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}
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tpl_name = 'blocks/profile/b_create_ticket.html'
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html = render_to_string(tpl_name, Dict, request=request)
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return JsonResponse({'html': html}, status=200)
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@login_required(login_url='/profile/login/')
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def create_ticket_ajax(request):
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from ChatServiceApp.forms import TicketForm
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if request.method != 'POST':
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raise Http404
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try:
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data = request.POST
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form = TicketForm(data)
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if not form.is_valid():
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form.initial = form.cleaned_data
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Dict = {'form': form}
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html = render_to_string('blocks/profile/b_create_ticket.html', Dict, request=request)
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return JsonResponse({'html': html}, status=400)
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obj = form.save(commit=False)
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obj.owner = request.user
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obj.enable = True
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obj.save()
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Dict = {
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'ticket': obj
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}
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html = render_to_string('blocks/profile/b_support_chat.html', Dict, request=request)
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res_Dict = {
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'html': html
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}
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return JsonResponse(res_Dict)
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except Exception as e:
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errors_Dict = {
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'errors': {
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'all__': f'ошибка в запросе = {str(e)}'
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}
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}
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Dict = {'form': errors_Dict}
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html = render_to_string('blocks/profile/b_create_ticket.html', Dict, request=request)
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return JsonResponse({'html': html}, status=400)
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