0.1.19

support tickets routines

AuthApp/js_views.py

@@ -40,14 +40,23 @@ def support_tickets_ajax(request):
     if request.method != 'POST':
         raise Http404
 
-    from ChatServiceApp.models import MsgGroup
-    tickets = MsgGroup.objects.filter(enable=True, owner=request.user)
+    if request.user.is_staff:
+        from ChatServiceApp.funcs import get_tickets_for_manager, get_tickets_wo_manager
+        Dict = {
+            'tickets_wo_manager': get_tickets_wo_manager(),
+            'tickets_for_manager': get_tickets_for_manager(request.user),
+        }
+        tpl_name = 'blocks/profile/b_support_chat.html'
+    else:
+        from ChatServiceApp.models import MsgGroup
+        tickets = MsgGroup.objects.filter(enable=True, owner=request.user)
 
-    Dict = {
-        'tickets': tickets
-    }
+        Dict = {
+            'tickets': tickets
+        }
+        tpl_name = 'blocks/profile/b_support_tickets.html'
 
-    html = render_to_string('blocks/profile/b_support_tickets.html', Dict, request=request)
+    html = render_to_string(tpl_name, Dict, request=request)
     return JsonResponse({'html': html}, status=200)
 
 

ChatServiceApp/funcs.py

@@ -0,0 +1,13 @@
+from .models import *
+
+def get_tickets_wo_manager():
+
+    tickets = MsgGroup.objects.filter(enable=True, manager=None)
+
+    return tickets
+
+def get_tickets_for_manager(user):
+
+    tickets = MsgGroup.objects.filter(enable=True, manager=user)
+
+    return tickets

ChatServiceApp/js_urls.py

@@ -9,6 +9,5 @@ from RoutesApp.js_views import new_route_view_ajax
 urlpatterns = [
     path('support_create_ticket_form/', support_create_ticket_form_ajax, name='support_create_ticket_form_ajax'),
     path('create_ticket/', create_ticket_ajax, name='create_ticket_ajax'),
-    # path('create_/', registration_ajax, name='registration_ajax'),
-
+    path('support_show_chat_by_ticket/', support_show_chat_by_ticket_ajax, name='support_show_chat_by_ticket_ajax'),
 ]

ChatServiceApp/js_views.py

@@ -11,10 +11,33 @@ from django.utils.translation import gettext as _
 from datetime import datetime
 from django.template.loader import render_to_string
 from django.urls import reverse
+from .funcs import *
+import json
 
+@login_required(login_url='/profile/login/')
+def support_show_chat_by_ticket_ajax(request):
 
+    if request.method != 'POST':
+        raise Http404
 
+    try:
 
+        data = json.loads(request.body)
+
+        obj = MsgGroup.objects.get(id=data['ticket_id'])
+
+        Dict = {
+            'ticket': obj
+        }
+
+        tpl_name = 'blocks/profile/b_support_chat.html'
+
+        html = render_to_string(tpl_name, Dict, request=request)
+        return JsonResponse({'html': html}, status=200)
+
+    except Exception as e:
+        msg = f'support_show_chat_by_ticket_ajax Error = {str(e)}'
+        return JsonResponse({'error': msg}, status=400)
 
 
 @login_required(login_url='/profile/login/')
@@ -24,11 +47,13 @@ def support_create_ticket_form_ajax(request):
     if request.method != 'POST':
         raise Http404
 
+
     Dict = {
         'form': TicketForm()
     }
+    tpl_name = 'blocks/profile/b_create_ticket.html'
 
-    html = render_to_string('blocks/profile/b_create_ticket.html', Dict, request=request)
+    html = render_to_string(tpl_name, Dict, request=request)
     return JsonResponse({'html': html}, status=200)
 
 

RoutesApp/js_views.py

@@ -177,7 +177,7 @@ def get_routes_ajax(request):
 
 
 
-def create_or_change_route_ajax(request, route_id):
+def create_or_change_route_ajax(request, route_id=None):
 
     if request.method != 'POST':
         raise Http404

templates/blocks/profile/b_support_chat.html

@@ -5,39 +5,54 @@
 
 <div class="container-messenger">
     <div class="name_ticket">
-        <span>Название темы</span>
+        <span>{{ ticket.name }}</span>
     </div>
     <div class="block-chat">
-        <div class="container-header-chat">
-            <div class="header-chat-left-part">
-                <img class="chat-avatar" src="{% static "delete_later/Avatar.png" %}">
-                <span class="chat-username">Сергейко Сергей</span>
+        {% if user.is_staff or ticket.manager %}
+            <div class="container-header-chat">
+                <div class="header-chat-left-part">
+                    <img class="chat-avatar" src="{% static "delete_later/Avatar.png" %}">
+                    <span class="chat-username">{{ ticket.manager.last_name }} {{ ticket.manager.first_name }}</span>
+                </div>
+                <div class="header-chat-right-part">
+                    <img class="header-icons-right-part-padding" src="{% static "img/svg/phone.svg" %}">
+                    <img class="header-icons-right-part-padding" src="{% static "img/svg/info.svg" %}">
+                </div>
             </div>
-            <div class="header-chat-right-part">
-                <img class="header-icons-right-part-padding" src="{% static "img/svg/phone.svg" %}">
-                <img class="header-icons-right-part-padding" src="{% static "img/svg/info.svg" %}">
-            </div>
-        </div>
-        <div class="container-messages">
 
-            {% include "widgets/w_message.html" %}
-
-        </div>
-        <div class="footer-chat">
-            <div class="left-part-block-enter-message">
-                <input class="enter-message-inp" placeholder="Отправить сообщение">
+            <div class="container-messages">
+                {% include "widgets/w_message.html" %}
             </div>
-            <div class="right-part-block-enter-message">
-                <button class="attach-file-btn-message" onclick="attachFilemeassge()"></button>
-                <button class="send-message"></button>
+            <div class="footer-chat">
+                <div class="left-part-block-enter-message">
+                    <input class="enter-message-inp" placeholder="Отправить сообщение">
+                </div>
+                <div class="right-part-block-enter-message">
+                    <button class="attach-file-btn-message" onclick="attachFilemeassge()"></button>
+                    <button class="send-message"></button>
+                </div>
             </div>
-        </div>
+        {% endif %}
     </div>
-    <div class="block-list-of-users">
-        <span class="title-list-of-users">Пользователи</span>
-        <div class="insert_users">
-            {% include "widgets/w_tab_user.html" %}
-        </div>
+    {% if user.is_staff %}
+        <div class="block-list-of-users">
+            <span class="title-list-of-users">Неразобранные тикеты</span>
+            <div class="insert_users">
+                {% if tickets_wo_manager %}
+                    {% for ticket in tickets_wo_manager %}
+                        {% include "widgets/w_tab_user.html" %}
+                    {% endfor %}
+                {% endif %}
 
-    </div>
+            </div>
+            <div class="block-list-of-users">
+                <span class="title-list-of-users">Тикеты в работе</span>
+                {% if tickets_for_manager %}
+                    {% for ticket in tickets_for_manager %}
+                        {% include "widgets/w_tab_user.html" %}
+                    {% endfor %}
+                {% endif %}
+            </div>
+        </div>
+    {% endif %}
 </div>

templates/widgets/w_tab_user.html

@@ -6,8 +6,8 @@
         </div>
     </div>
     <div class="center-part-tab-user">
-        <span class="user_name_messenger">Сергейко Сергей</span>
-        <span class="last-message-messenger-user-tab">Текст сообщения</span>
+        <span class="user_name_messenger">{{ ticket.owner.last_name }} {{ ticket.owner.first_name }}</span>
+        <span class="last-message-messenger-user-tab">{{ ticket.name }}</span>
     </div>
     <div class="right-part-tab-user">
         <div class="cost-messages-in-user-tab-messenger"></div>